Moonfruit Lounge - General chat - Comments

Moonfruit Resellers - a case study - JohnnyB

JohnnyB — Tue, 20 Jul 2010 15:19:03 +0100

Are the private label setups still tracing back to moonfruit?

Moonfruit have a new Community Manager! - Walt

Walt — Wed, 07 Jul 2010 17:13:55 +0100

Hi,

I'm sorry to hear you've had such a nightmare. I've checked against your email address and can find no accounts with a request to transfer a domain - only one Free account.
Can you give us the domain name so we can find the correct account, and find out what has gone wrong.

We certainly do permit .co.uk transfers and have been since 2008 so I'm not sure why you'd be seeing that kind of error.

While, I am sorry you've had problems with your domain, we do provide technical support for our customers, even Free customers, who have issues like this, logging in problems or site down scenarios. We don't provide a phone service as we find it more efficient to track and order customers according to the problem and when they logged it. It also allows us to collect valuable information about the user's browser, Flash version and operating system which often assists us in diagnosing problems.

So any details on the transfer problem and we'll be more than happy to assist.

Thanks

Walt

Moonfruit have a new Community Manager! - startingtopuff

startingtopuff — Mon, 05 Jul 2010 18:46:09 +0100

Tried dealing with this outfit, nightmare. They half answer at best, no telephone support attempts to email them with attachments showing their errors just get bounced. Cannot transfer domains with a .co.uk domain suffix according to their website pop-ups and they have the cheek to charge you for the service. I now have a domain name in limbo, no longer hosted by Easily as I have attempted to transfer it without success to Moonfruit. Any hosting company has to be better than this lot.

Moonfruit have a new Community Manager! - ryan

ryan — Tue, 01 Jun 2010 18:41:48 +0100

Welcome welcome :)

new link in same window. desperatly need this feature! :) please!!!!

Thanks

Moonfruit have a new Community Manager! - smallbizdesign

smallbizdesign — Wed, 19 May 2010 23:14:09 +0100

The one thing I really need is a website creator that has a good membership directory feature. Yours is okay, but has some problems. Would love to see something more user friendly and something where all the typed content that's entered into the member record shows on the screen. See www.believersbc.com (which I created with Moonfruit).

The only other thing, and maybe you already have this and I just don't know about it, but I hate setting the page length and then having to manually adjust it when my text/text box goes longer than the page length - is there someway for the bottom / footer to "float" instead of the scrolling text box?

Otherwise - happy with the product!!!!

Thank You!

Moonfruit have a new Community Manager! - Dayglo

Dayglo — Sun, 16 May 2010 12:18:46 +0100

Hi Leila,

I am new to moonfruit and have two fashion sites/stores I hope to move to moonfruit. I had an important query is it
a) Possible to change the amount of products displaued per page
b) Is it possible to add multiple photos per image, or at least an enlarged/expandle photo once it is clicked?

Those are more or less my most pressing concerns.

Thanks for your time

Moonfruit have a new Community Manager! - Leila

Leila — Mon, 19 Apr 2010 10:41:12 +0100

Hi guys

Thanks for your comments.

Shirley, I'll pass on your feedback :)

Pijjama, we have a lot of great new features coming :)

Leila

Moonfruit Resellers - a case study - keith flintham

keith flintham — Tue, 06 Apr 2010 22:04:21 +0100

with the reseller packages can you buy additional storage and bandwidth

Moonfruit have a new Community Manager! - Shirley

Shirley — Sun, 21 Mar 2010 19:54:09 +0000

Hi Leila,
Welcome. Desperate for a good calendar or events facilities.
A template to enter times,dates, details and they would automatically 'drop off' when date expired - would be great.
Is there anything in the pipeline, please?
Shirley

Moonfruit have a new Community Manager! - pijjama

pijjama — Sat, 20 Mar 2010 19:37:50 +0000

hello, Moon fruit is perfect, but no new release since very long time ?

Our partnership with MOO and free MOO card giveaway! - Mhunter

Mhunter — Thu, 18 Mar 2010 11:48:29 +0000

I like them. will order new ones soon.

Moonfruit have a new Community Manager! - Robert

Robert — Tue, 16 Mar 2010 15:47:43 +0000

Hello and welcome.
I have enjoyed using Moonfruit and its fantastic features welcome to Moonfruit and enjoy.

Thanks
Robert.

3 Jobs @ Moonfruit - Flash/Flex + Javascript/HTML + Sys Admin - Walt

Walt — Wed, 03 Mar 2010 10:46:54 +0000

Hi Rob,

I'm sorry you feel that way, though I can understand your feelings with the speed of response to some of our queries lately. We have actually taken on two new support people in the last 3 weeks to address this very issue as we do care and we do want to improve our service.

We've also recently grown our development team so that we can turn around features, widgets and services more quickly. So, we aren't seeing an joke in our commitment to offering a better service as we do not want our customers suffering nightmare service or leaving us.

I appreciate your honesty, it only makes us more aware of how important it is for us to improve our service delivery.

Thanks

Walt

3 Jobs @ Moonfruit - Flash/Flex + Javascript/HTML + Sys Admin - Rob

Rob — Thu, 25 Feb 2010 17:28:54 +0000

Please dont pretend like you care about customers, your customer service on this site is a nightmare and a joke, thats why after being a customer for 2 years I am taking my business elsewhere.

Did We Really Do All That? 2008 - Not a Bad Vintage - metin2 yang

metin2 yang — Thu, 25 Feb 2010 02:04:32 +0000

very nice

Did We Really Do All That? 2008 - Not a Bad Vintage - louis vuitton

louis vuitton — Tue, 19 Jan 2010 02:52:27 +0000

moonfruit is awesome, but membership will top the cherry!

3 Jobs @ Moonfruit - Flash/Flex + Javascript/HTML + Sys Admin - Carole de Gandi

Carole de Gandi — Thu, 07 Jan 2010 16:55:32 +0000

---> We're moving into a cool new office in Jan. It's spacious,

Hum hum.. I guess you are going to give me the new address.... you know what I mean .... ;-)

Have a very happy new year super power team :-D

Did We Really Do All That? 2008 - Not a Bad Vintage - watches

watches — Tue, 01 Dec 2009 00:48:21 +0000

I LOVE how Moonfruit is always improving things, it is the best!x121

Our partnership with MOO and free MOO card giveaway! - Sophie

Sophie — Fri, 06 Nov 2009 22:33:28 +0000

Free 50 cards with a load of advertising on it!!
Business cards are supposed to advertise MY business, not Moo's! Rubbish offer.

Our partnership with MOO and free MOO card giveaway! - melanie green

melanie green — Mon, 02 Nov 2009 17:20:04 +0000

mine came today, i'm really happy with them and will definately buy more!