Moonfruit Lounge - Technical info - Comments

Domain Price Increases - helen

helen — Wed, 08 Feb 2012 13:35:58 +0000

nooo dont put prices up!! put them down!! ... however your hosting is the cheapest & best around...

Domain Price Increases - Gary

Gary — Wed, 08 Feb 2012 13:22:53 +0000

Hi James,

Historically, we have always chosen to keep exchange rates fixed, relative to one another, rather than implement a dynamic exchange rate system, which would divert resources away from the product itself.

However, we have always allowed customers to choose the desired currency when purchasing domain names, to account for period fluctuations in currencies. At the moment, it may benefit you to use US dollars.

HTH,

Gary

Domain Price Increases - James

James — Tue, 07 Feb 2012 20:51:18 +0000

Tell me how on earth can you charge $20 AUD for the domain and only $15 US ... the AUD is one of the strongest currencies in the world against the US ... thats price discrimination ...

Domain Price Increases - Walt

Walt — Tue, 07 Feb 2012 14:33:44 +0000

Hi Elliot,

While our domain prices may be higher than some providers, our prices do include VAT (which 1&1 don't) and we do include 5 free mailboxes.

And for most users who get one or more free vouchers included with their SiteMaker package this increase in price has little or no affect on their costings.

Add to that the fact that we do make it very easy to assign and use your externally hosted domain (1&1 included) with our websites.

~ Walt

Domain Price Increases - Elliott

Elliott — Tue, 07 Feb 2012 12:51:54 +0000

Your domain prices are already ridiculously over priced, leading domain providers like 1&1 are sometimes over half your prices!

Greed.

Google Analytics 101 - James

James — Wed, 01 Feb 2012 22:46:00 +0000

Seems to be working now, must just take a while to update, thanks for the great guide.

Moonfruit is fantastic, the moonfruit guys deserve a medal for making web design on so many levels so accessible.

James

Google Analytics 101 - James

James — Wed, 01 Feb 2012 09:27:47 +0000

Hi, I've just created a code snippet and added it succesfully. However, I've tried looking at the analytics but it shows 0 views despite myself acesses the site. Does it take time to update? The other thing I was thinking, when I give the address, does it matter which one; the original address is landrakeband.moonfruit.com, but I have bought the domain name www.landrakeband.co.uk which is the one I gave google. Does it matter if I put www infront?

Thanks
James

Google Analytics 101 - Gary

Gary — Fri, 27 Jan 2012 15:41:07 +0000

Hi Clare,

Could you log into our site and post on the Forum, or send a ticket through to Support? We will be better placed to help you there.

Thanks,

Gary

Google Analytics 101 - Clare

Clare — Thu, 26 Jan 2012 12:37:55 +0000

Hi. Even though I followed the instructions given above - numerous times - I still cannot add Analytics to my Moonfuit site. All I get is "The code block does not appear to contain a valid Google ID". But that's all I have!! My code block is UA-28540274. Do you think you could add this for me or correct me if I am wrong?

Many thanks. C

Why all the fuss about Domain Names? (Masked Forwarding v Pointing) - Walt

Walt — Wed, 30 Nov 2011 10:16:24 +0000

Hi Jane, what domain are you referring to? I can see two in your account already, both which you bought through Moonfruit (one in 2010, one this year). Both are hosted by Gandi (they are our domain partner) but you access them through Moonfruit. If you have gone directly to Gandi then they will always send account details (with Handle) to the registered email address. So that's odd you've not had a reply.

I'll get one of the support team to set up a ticket for you and get more details so that we can resolve this for you quickly.

Walt

Why all the fuss about Domain Names? (Masked Forwarding v Pointing) - Jane

Jane — Tue, 29 Nov 2011 12:32:48 +0000

I bought my domain name through Gandi and transfered it to my Moonfruit account. I have been trying to log into gandi to sort out pointing the DNS record to Moonfruit but have never received my gandi 'handle'. I have also never received any e-mails from them with this info. My customers are having difficulty using paypal and it's losing me business. Have phoned paypal but no problem there. Have e-mailed gandi asking them to send handle etc again. Their website is VERY difficult to understand and now I want to cry.

Upgrading your Adobe Flash Player (v9.0.159.0 and v10.0.22.87 for Windows, Macintosh, Linux and Solaris) - Gary

Gary — Fri, 11 Nov 2011 18:18:15 +0000

Hi Wyatt,

This can be complicated - we don't officially support Linux, but in practice our sites should work fine on it.

You can normally find out what distribution you are running by opening a terminal window and typing:

cat /etc/*-release

If possible, you should install Google Chrome - this has Flash player as part of the build, so will reduce the amount of work you have to do dramatically.

HTH,

Gary

Upgrading your Adobe Flash Player (v9.0.159.0 and v10.0.22.87 for Windows, Macintosh, Linux and Solaris) - Wyatt

Wyatt — Fri, 11 Nov 2011 14:13:53 +0000

I need a college degree to find out what Linux operating system is on my computer. Furthermore, I am not able to view the swf/flash interface on moonfruit created websites.

I can see the main moonfruit site fine, however, I am not able to see any user created moonfruit sites. Any ideas on how I can detect my operating system for Linux or what adobe flash version works best?

PayPal Button and Linking Issues. - Gary

Gary — Tue, 08 Nov 2011 11:30:13 +0000

Hi Chris,

This error can normally be fixed with a small change to the code - if you can post it here, I'll demonstrate.

HTH,

Gary

PayPal Button and Linking Issues. - Chris

Chris — Sun, 06 Nov 2011 14:17:58 +0000

I'm trying to intergrate a Payapal "Buy a gift voucher" into my website, but when I go to view my web site and test it out all I get is this:

This content cannot be displayed in a frame

To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame.

All other buttons work A ok.
Can anyone offer any help?

Sitemaps and Google Verify - Gary

Gary — Wed, 02 Nov 2011 11:13:06 +0000

Hi Mike and Marc,

When generating the verification code for Webmaster Tools, you actually need to use the Meta Tag method - you can find this on the 'Alternate methods' tab.

We will be updating our FAQs to make this more clear - sorry for the confusion.

HTH,

Gary

Sitemaps and Google Verify - Marc

Marc — Tue, 01 Nov 2011 20:05:14 +0000

Hi Gary,

Having the exact same problem as Mike (point 42 above).
I am trying to verify my site on Google's Webmaster Tools service.

Thanks,
Marc

Sitemaps and Google Verify - Marc

Marc — Tue, 01 Nov 2011 20:05:14 +0000

Hi Gary,

Having the exact same problem as Mike (point 42 above).
I am trying to verify my site on Google's Webmaster Tools service.

Thanks,
Marc

Sitemaps and Google Verify - Gary

Gary — Thu, 27 Oct 2011 14:51:21 +0100

Hi Mike,

Can you confirm whether you are trying to verify your site for Google's Analytics or Webmaster Tools service?

Thanks,

Gary

Where's my email? The truth about forms - Gary

Gary — Thu, 27 Oct 2011 10:35:35 +0100

Hi,

The custom form lets you include various options, including radio buttons and check boxes. If this doesn't produce what you are looking for, you can also embed forms such as the ones created at http://www.wufoo.com/

HTH,

Gary