Moonfruit Lounge - Domain - Comments

From domain to email in just a few simple steps. No Joke!!! - Bob Moore

Bob Moore — Wed, 08 Sep 2010 20:57:27 +0100

We have been trying to get our web site transfer to you for sometime, Can someone please look into this and help us!!!!!!!.

From domain to email in just a few simple steps. No Joke!!! - Walt

Walt — Thu, 22 Apr 2010 15:04:08 +0100

Hi Gee,

If you have transferred in or bought a domain through us then you can create up to 5 mailboxes on that domain. So if you log in to Moonfruit, (not your site but using the same username/password), go to Domains you can create or transfer in a domain name. Use the free domain voucher - if provided - and once complete you can set up your mailboxes through the Manage tab (in Domains).

Hope that helps.

Walt

From domain to email in just a few simple steps. No Joke!!! - Gee

Gee — Wed, 21 Apr 2010 21:38:25 +0100

I have site on moonfruit for some years...and then the emails was added....how do i add/buy a email for my existing website?

Thanks!

Gee

From domain to email in just a few simple steps. No Joke!!! - Walt

Walt — Fri, 05 Feb 2010 15:19:24 +0000

Hi Mike,

You deleted this site on Feb 3 and then created a new site:
coolrunningequipment.kk5.org

Your account will only hold one site. We could easily recover the other site but we would have to delete the current one based on your current package.

I'm sorry about the slow response as we have been having a particularly busy January. I can see in our system that you first made contact on the 29 Jan and we did reply four days later which is quite poor for us. We had to place a large number of quite urgent tickets ahead of yours so I am sorry for the delay.

But judging by your response to our reply you have now managed to sort this out.

Regards

Walt

From domain to email in just a few simple steps. No Joke!!! - mike

mike — Wed, 03 Feb 2010 13:48:45 +0000

i have been trying to get ahold of the sit to change my web address and i get know response back,i,ve been trying for two weeks know, i'am trying to run my company not spending all my time trying to get a hold of this site.

From domain to email in just a few simple steps. No Joke!!! - Walt

Walt — Tue, 02 Feb 2010 18:48:49 +0000

Hi Andy,

All your site are working perfectly. The problem we have is that you transferred in your domains from easily then immediately transferred them out again.

Your www.littlefoxwood.org.uk domain is now pointing correctly and with it being set as preferred domain all others revert to this for your site. So it looks to be working correctly.

The same cannot be said for www.littlefoxwood.co.uk which is still showing in our system as wrong IP or masked but then a whois look up shows the domain still being processed.

Registrar:
Easily Limited t/a easily.co.uk [Tag = WEBCONSULTANCY]
URL: http://www.easily.co.uk

Relevant dates:
Registered on: 25-Jan-2010
Renewal date: 25-Jan-2012
Last updated: 01-Feb-2010

Registration status:
Registration request being processed.

Name servers:
dns0.easily.co.uk 212.53.77.27
dns1.easily.co.uk 212.53.64.31

WHOIS lookup made at 18:42:31 02-Feb-2010

In all cases we have tried to assist you in your requests though transferring out immediately after your transfer in has made the process a little more challenging.

Opening four tickets for the one request has also made our job just a little more complicated as that meant several staff investigating the same problem.

I'm not sure what else we can do for you as your domains remain with Easily and we have no control over those domains. Easily need to be contacted with regards your A record though using either domain does currently revert to the working domain and the website.

So, if you can please just reply to the one ticket #2010012601003588 in which we have been having an extensive dialogue with you about this problem over the last few days.

Kind regards

Walt

From domain to email in just a few simple steps. No Joke!!! - Andy

Andy — Tue, 02 Feb 2010 16:40:52 +0000

Please help.
I have 4 websites that I manage and run through Monfruit, am a Premium customer and have registered quite a few domain names. For some reason Moonfruit are unable to sort out a problem with my domains www.littlefoxwood.co.uk and www.littlefoxwood.org.uk. These names are now managed by Easily.co.uk and everythign appears to be set up to work correctly but neither site is visible. I have repeatedly requested support from moonfruit and am unable to get any response from them as to the nature of the problem or any solutions of time scales.

I am now at the end of my tether and seriously considering taking the step of cutting my losses, and starting to build new sites with other hosting companies.

Please help.
Many thanks,
A J. Edwards

From domain to email in just a few simple steps. No Joke!!! - candy buffets

candy buffets — Thu, 14 Jan 2010 08:13:37 +0000

Cristiane, if you are using your website for business I would go for a www.mysite.com as it looks more professional, its much easier for people to remember and of course your email address will match upto your site name, if its a personal site just go for whatever your happy with but keep it short some of the MF subs domains i've seen are like http://onewordanotherwordthenevenan... !!

Just my thoughts ! ;-)

From domain to email in just a few simple steps. No Joke!!! - Mark

Mark — Mon, 11 Jan 2010 19:42:18 +0000

I wish MoonFruit would allow you to integrate Google Apps. With Apps you can have up to 50 email accounts with your own domain name! You just need to be able to create a sub domain (mail.yoursite.com) and it just redirects you to Google Apps to login in.

From domain to email in just a few simple steps. No Joke!!! - roger

roger — Fri, 04 Dec 2009 16:45:34 +0000

Is it possible to get more than five e-mails? Maybe by registering more domains or something? I really wish there was an upgrade option on this feature. What if I need like 20 e-mail inboxes for instance?

From domain to email in just a few simple steps. No Joke!!! - Cristiane

Cristiane — Sat, 21 Nov 2009 13:59:57 +0000

I will pay for full year 186.99 package but i do not know how yeat take out moonfruit.com i just whant www.mysite.com. Please send me a email because i like to know how to do this. Is it easy? Can you send me a email the have step by step?
Thanks a lot i am whaiting

From domain to email in just a few simple steps. No Joke!!! - Walt

Walt — Thu, 05 Nov 2009 17:51:38 +0000

Hi Amy,

Best you contact Support, give them account details, what addresses you are trying to set up and details of Outlook.

Generally, if you follow the same path for the 2nd addresses you shouldn't have problems. We have to assume that you have set up other Mailboxes (not aliases) under your domain's email settings.

Thanks

Walt

From domain to email in just a few simple steps. No Joke!!! - Amy

Amy — Wed, 04 Nov 2009 17:17:06 +0000

I have set up the first email address but am having problems setting up the others - am using outlook - please help.

thanks

From domain to email in just a few simple steps. No Joke!!! - Walt

Walt — Mon, 27 Jul 2009 16:34:53 +0100

Hi Sunbeach,

I'm very surprised to read your comment. We are very particular about changing any details unless we have proof of ownership first. Normally we will require a written request to come in from the email address registered on the account or ask for some other identifying details.

We certainly do not just change login details for someone over the phone. I cannot check the validity of your claim as the web address you provided is not one of our sites. If you could contact us through the Support Form I'd be happy to follow this up.

Thanks - Walt

From domain to email in just a few simple steps. No Joke!!! - Web design & SEO

Web design & SEO — Sun, 26 Jul 2009 15:49:11 +0100

thats quite a scary thing has it been resolved?

From domain to email in just a few simple steps. No Joke!!! - sunbeach

sunbeach — Sat, 04 Jul 2009 16:30:17 +0100

Need help, had some one talk to Moonfruit and had my log on and password changed without my consent? can anyone direct me?
Please Help
thank you