Moonfruit Lounge - Membership

New release - 20th July 2009 - Membership tweaks

Joe — Mon, 20 Jul 2009 16:47:00 +0100

Following the successful release of the Membership features in May, we had some requests for a few tweaks and additional options. So being the friendly and agile guys we are, we thought we'd do them (while continuing with the other things we're working on).

So today we published a few minor adjustments to the Membership settings to allow you to:

Set a redirect page after login
Disable Facebook Connect login

The first of these changes was much requested, allowing you to send your members to a specified 'success' page after they have logged in to your site. This is great for redirecting them to the 'members home page' or whatever page you want to send them to. You can set the 'post login page' on the Settings tab of the 'People' section when editing your site.

The second change allows you to disable the Facebook Connect login options for members. Facebook Connect allows new or existing members of your site to login using their Facebook credentials, so there is no need to create a new user account on your site. This streamlines the join process and makes it easier for you to attract new members. It also ties together with the ability to post out a note to your Facebook wall from the 'Send a message' section of 'People', which is a great way to invite people to join your site. However, the new setting allows you to turn this off, which some customers (particularly businesses users) had requested. Again you can change the settings to disable Facebook Connect on the 'Settings' tab in the 'People' section.

Things we're working on now are the final delivery of the HTML widget (currently available in beta, but now that Firefox 3.5 is out we can release fully), and some changes to the edit environment to integrate new technology on the path to the new e-commerce features.

We hope you like the changes!

How to create members only/client only pages of your website

Joe — Fri, 29 May 2009 15:13:00 +0100

Members only areas or client only areas can be useful ways of providing privileged information to a select group of your site visitors. This can allow you to create better relationships with these people and use your website to present or distribute information privately with a guest list that you directly control. It’s one of the features that makes Moonfruit unique among other website builders, and extremely powerful.

We've also been asked about 'paid membership'. By using Groups to create a set of VIP members it is possible to charge a fee before adding a member to that group, though this has to be done manually. So here’s how to do all of these things.

Members only pages

Creating members only areas is reasonably easy and very powerful. It also means that anyone who joins your site will immediately get access to that page so there is no manual work to update the permissions with each new member.

Once again I'll be using my favourite and highly ranked taxi website www.joeslondontaxis.com. (some of you will remember this from our series of SEO articles).

To create a members only area first click on ‘People’ in the Toolbar and then the ‘Permissions’ tab. Here you will see a list of all your pages on the left, and the permissions settings of the selected page (or pages) on the right.

Every page can have its permissions set individually, or you can change the permissions for multiple pages as once (use the ‘control’ or ‘shift’ keys while selecting pages to select several at once).

I've created a page called 'members welcome page' which allows me to give a special welcome to my members. If I position this top of my pages list, then this will actually replace the normal 'welcome' page for members when they visit the site. Clever eh.

To make the page members only select the page from the list on the left, then change the ‘view’ settings for that page to ‘members only'. And that's it.

Image: creating a members only page

Client only areas

Creating and managing Groups is the key to client only areas. Groups can have permissions set as a whole, and any member who is part of that group will get those permissions. You can add or remove members from Groups at any time.

If you don’t have any Groups you will need to go to the ‘group’ tab first and set one up. I've created two groups, one called 'Clients' and one called 'Drivers'.

Image: adding groups

Next go back to the 'Permissions' tab and select the page that you wish to edit from the list on the left, then change the ‘view’ settings for that page to ‘Group’ and you can then choose which Group can see that page, e.g. Clients. I've done this for my 'clients' page, and also my 'drivers' page.

Image: assign view to Client Group

You can then add or remove individual members from that Group to control which ones can see that page. Here I have added 2 of my clients into the 'Clients' group, and selected the third in preparation to add him too (or her ;-). This would be the same process if you were creating a VIP section of selected members only.

Image: adding members to groups

You can also create members directly for clients by going to the ‘members’ tab and clicking ‘create member’. You can then define a username, password and email for the this client when you create the member. Once the member is created you can add them to a Group on your site so they have the correct permissions. Finally you can email your client with their username and password and a link to the login page. The ‘create member’ function makes it easy to setup client only areas without the client having to do anything themselves.

Image: creating members

There are numerous ways you can use this kind of functionality, so have a go and let us know what you think!

Why are members good for growing my site?

Joe — Fri, 22 May 2009 10:43:00 +0100

Members are people that have a relationship with your site, including their own login. They are users who have taken the step from being a visitor to signing up and creating their own account with you. Members can be advocates of your site and your services, along with helping you grow your site by telling other people about you (although they can also be detractors, so make sure you treat them nice!).

Your challenge is turning members into advocates. Members need to feel special and valued, so there should be good reasons why joining your site creates additional benefits for them. This might be access to members-only pages containing unique content, editing privileges allowing members to edit part of your site or being able to join in on certain discussions. It might be regular newsletters that offer them interesting or useful information on the same subject as your site.

To turn members into advocates you need to excite them and arm them with useful information. For most websites that do this well it will be about their content or services. If your site can offer them something they cannot get elsewhere, they will tell others about it. Remember you cannot force people to be advocates and trying too hard may annoy or alienate your members.

The simple rules are:

Focus on content and give your members things that they cannot get elsewhere
Make sure there is something extra for members, e.g. members-only content, discounts or communities
Communicate with your members via newsletters, Facebook/Twitter, etc.
Listen to them and give them a forum for their feedback. This helps them feel valued.

Some Moonfruit sites have already created large and successful membership bases, which support their site and business. Check out some of these.

http://extraicingonthecake.com/
1800+ members

http://extremekidrock.moonfruit.com
6500+ members

http://whitleybridge.moonfruit.com/
800+ members

http://simsgogogo.moonfruit.com/
2000+ members

New release - 18 May 2009 - Membership and more

Joe — Mon, 18 May 2009 10:00:00 +0100

Want to know how to grow your website with more members and advocates? How to interact, manage and develop a better relationship with your visitors? Want to create members-only/client-only pages or sections? Want to post information or updates from your website to Facebook/Twitter? Build a collaborative website with edit rights for different people?

Well then, the membership release is what you've been waiting for! After many months of development it has finally arrived, jam packed with new features and a lot of improvement. Read on for more detail...

This release sees a whole new membership section with a number of improvements to make it easier for site owners to attract, manage and communicate with their members. In particular, the main areas of improvement are: a) to make it easier to invite members to join; b) to ensure members become members of the site only and no longer have to create a SiteMaker account; c) to replace 'SiteMaker' branding in the join process with the site owner's own look and feel; d) to allow site owners to create site administrators; e) to make managing page permissions easier; and finally, f) to enable integration with some Facebook and Twitter services.

More detail on these features is provided below. While there are over 100 new FAQs in the Help section covering the various new features, we will aslo be publishing some specific articles over the coming weeks. These will highlight more of what's new, what's improved and how you can make the most of it.

Getting new members

It's now possible to invite new members using your Windows Live or Gmail address books. Alternatively, you can also just copy and paste a list of emails addresses if you want to transfer them from an offline address book. The content of the invite email can also be customised by you. As a site owner, it is now possible to create a member yourself, while in edit mode. Previously, the site owner would have to ask the new member to come to his or her site and create an account before being able to assign any access/edit rights.

Site Level Membership

Previously visitors to a Moonfruit site who wanted to join as a member were required to complete a two-stage sign up process: firstly, they had to create a SiteMaker account; secondly, they then had to join the site. Now, all new sites will be built with Site Level Membership, which means that visitors join the site in a one step process. It also means that the members are free to choose a username that is unique to that site alone. Previously, usernames had to be unique across all usernames for all members of the sites built by the partner.

Sites built before the launch will be able to upgrade their site to site level membership, therefore getting access to all the new features provided under site level membership. However, this is not mandatory and in fact some sites use the Moonfruit wide membership so that they can run a number of sites with shared logins.

The join up process now involves setting up a join page which contains a new customisable login/join widget where the site owner can create a branded experience explaining the benefits of joining their site. Previously, the join process took place in a SiteMaker editor style popup window Emails from the site now refer to the site's name and come from the site email address. Previously, some account emails were from the SiteMaker Team and mentioned SiteMaker.

Site Admin

A new role of Site Administrator has been created. A site admin has access to all the toolbar functions, but any information regarding the site owner, such as billing details, are not accessible. This feature is particularly useful for website resellers.

Managing members and page permissions

It is now possible to set up permissions for multiple pages at once. The interface on the settings panel has been improved to make it much simpler to understand what permissions have been given to individual members as well as each group.

You can now create groups and drag and drop members into those groups from a single panel. Site owners can now view and update members’ email addresses and send them an email that allows the member to reset their password (as long as the site is using site level membership)

Integration with Facebook and Twitter

It is now possible to allow visitors to become a member of your site using their Facebook login credentials, therefore making it easier for users to register as they won't have to create another username and password.

You can also link your site with your Facebook account enabling you to post notes and updates on your wall about your website so that your friend network on Facebook can hear about your site or be updated with any changes.

It is also possible to send updates to an associated Twitter account to communicate with your twitter followers about your site.

NB. If you have your own domain name you'll have to get a Facebook Application key to use the Facebook features. You can do this in the new 'People' section on the 'Settings' tab and we'll talk you through the process. It's quite simple.

And that as they say is that. It's taken a while for us to get our heads around it all, but we're sure you'll get to grips with it much faster. Let us know what you think and we hope you enjoy the new tools!