Moonfruit Lounge - Site building - Comments

What a nice thing to say - Andrew McMurray

Andrew McMurray — Sun, 03 Oct 2010 22:58:37 +0100

Well done MoonFruit.

What a nice thing to say - Jon Smith

Jon Smith — Fri, 29 May 2009 12:38:42 +0100

Thank you. I have previously replied to ticket numbered e.mails without problem on another occassion. Perhaps your e.mails with ticket numbers should contain a large banner saying that replies via e.mail cannot now be accepted.

In any event I certainly never received the initial answer to my query. I have now, so thank you once again.

What a nice thing to say - Walt

Walt — Fri, 29 May 2009 11:38:34 +0100

Hi Jon,

We did in deed reply to your very first query Ticket #: 2009050901000626. Our reply was dated 05/11/2009 15:51:04. I've checked our system and your two subsequent contacts did not come through our ticketing system, you contacted us direct and your emails got caught by our spam filter. The query form must always be used as we insert a key to ensure it is not spam. While you did get a ticket number for the last two (that is a bug I will look into) I can see you did not get a response back - as it was treated as spam.

So, what I can do is resend the original reply to you. But for brevity, answer is supplied below:
"Yes. Set up a new account, pay for the account, get back to us with both account usernames and the full url of the site you wish to transfer and we will take care of that for you."

Hope that helps.

Walt

What a nice thing to say - Jon Smith

Jon Smith — Fri, 29 May 2009 10:25:47 +0100

Hmmmm. Query outstanding from Moonfruit support for some time now despite 2 reminders. Moonfruit promised a reply 24 hrs from 9th May and gave me a ticket number. Still nothing. Not happy. I only want to give them more money!

Can anyone recommend another web package company as Moonfruit clearly don't want my business?

What a nice thing to say - Joy Lumsden

Joy Lumsden — Fri, 27 Mar 2009 14:44:54 +0000

New login/register processes
Create site Admins with full edit rights

I am waiting to see what these two items will involve; having just hit 75 I am very concerned to be sure that someone, probably in my family, will be able to continue operating and paying for my sites when I can no longer do so due to incapacity or death! At the moment I do not know how to ensure that, so I hope some set-up for collaborative administration of an account is in there somewhere.
I wait to be reassured
Joy Lumsden

What a nice thing to say - Andrew

Andrew — Tue, 24 Mar 2009 00:29:49 +0000

I Look forward to dealing with Moonfruit ,and hope they can deliver my needs .

Kind Regards , Andrew McMurray
Business & Social analyst
www.Inlinecorporation.uk.com www.inline.uk.com
www.thegaydirectory.info

What a nice thing to say - MajorTomH

MajorTomH — Wed, 04 Mar 2009 23:35:29 +0000

Since this thread has taken a hard right turn from the original post (was it designed to sell some kind of British candy, or just pump up the Moonfruit staffers?), I'll say that I have been using MF for a couple of years now and, for the most part, have enjoyed the process.

Major concerns, in addition to the e-commerce comments, are SEO and not giving up too much for not being able to use HTML. I am a non-webbineezer type, and enjoy tinkering, but need to get more traffic driven to my site. So that is my 2 cents worth.

What a nice thing to say - will

will — Thu, 26 Feb 2009 17:58:20 +0000

Signing up to Moonfruit about 3 years ago and within a month upgraded to Max and I have seen my productivity soar to areas that I never thought possible. When you strip away all the add-ons and features and get down to the nitty gritty these guys have ALWAYS PERFORMED and the direction and pace of their development and customer support is clearly second to none. I used to get embroiled in code and waste so much time pouring over syntax errors and all sorts of bugs but now I can be more creative and know that I won't have to spend a weekend trying to nest tables or other such nonsense so that the site looks less like a prompt box and more like a fluid user interaction experience... well done guys and keep up the good work!

What a nice thing to say - elmastrich

elmastrich — Tue, 24 Feb 2009 16:39:35 +0000

Great product IMO. I've tried loads of them but this is by far the best looking and the simplest to operate - well done Moonfruit!!

What a nice thing to say - Bikini Joe

Bikini Joe — Sat, 21 Feb 2009 09:58:07 +0000

You Know, every time I tell someone that I have now 99 sites built on Moonfruit and one store site somewhere else and live in US, did a TV ad for GoDaddy few years back as the first customer spokesperson but choose Moonfruit and a company with servers in UK, often they say WHAT?

Moonfruit is and has been a lot of fun and I have made a few bucks with my hobby of building little portals using some of the of the domains I own and getting a few bucks from Google Ads, building my own product sites for Bikini Joe, Legal Beach and H2ohSwim etc plus I have built a few sites for others and enjoyed every one.

NOW!! If a real good FLASH Sitebuilder with a Shopping cart happens..it will be the first in my opinion and must be the best and not just a bunch of hard to shop, hard to show product that just has a lot of "Flash Effects" but falls off the cliff when it comes to making selling work like most good html sites that the world has gotten used to using and the standard now. So, MoonFruities, get it GOOD, Get it right and I will be the first to use and scream with joy!

BikiniJoe

What a nice thing to say - ian

ian — Thu, 19 Feb 2009 01:45:11 +0000

Moonfruit is amazing, if only i could recommend it to the world!!

What a nice thing to say - Walt

Walt — Wed, 18 Feb 2009 10:14:14 +0000

Thanks for all the comments although this wasn't exactly the thread for talking about new releases.

The Business team always want features, widgets and upgrades out as quickly as possible with all the bells and whistles. Development usually want to ensure they can deliver, within spec, on time and with maximum quality. Support - well they fall somewhere in the middle, although they probably lean towards development, with emphasis on quality...less bugs, less issues to deal with!

So far as Membership is concerned and balancing the needs of Business, Development and Support, we aim to have something out by the end of March. This will be the first phase with other features to follow. This is our aim, but we would rather not set a firm date as we would rather deliver you a quality feature that works first time, than deliver a timely one. We obviously care about providing our customers with good features and widgets as quickly as possible but the quality, the testing and usability of them is of great importance to us. We'd rather you have less headaches with our new features...so we have less our selves ;-)

The Dev team are motoring along nicely at present. We'll certainly keep you posted.

Thanks - Walt

What a nice thing to say - Arif

Arif — Mon, 16 Feb 2009 15:50:49 +0000

This seems to have digressed on to a 'wishlist' of some sort - so...

...most importantly for me - the eventual/possible option to backup our sites locally. I understand this to be much easier said than done, of course.

I also second the original quote!

What a nice thing to say - gi78

gi78 — Mon, 16 Feb 2009 09:17:21 +0000

Moonfruit is the truth and the future...can't go wrong with this...its amazing how challenging and innovative technology can be......was gonna build a proposal site for my girlfriend for valentines but we broke up....lmao.

What a nice thing to say - dave

dave — Sat, 14 Feb 2009 20:08:54 +0000

I am a newbie to Moonfruit, and I love it. I just designed a site for a client, and I can't believe how good it looks. It ain't me. :o)

The ecommerce tools will be a blessing, without a doubt.

For my own site, I wanted to start a blog, and used the Blog/News template but I can barely make out the text. Any ideas for a solution on that?

Dave

What a nice thing to say - dom

dom — Sat, 14 Feb 2009 19:19:11 +0000

lol very good

moonfruit is great The membership and e-commerce tools will be useful

What a nice thing to say - Criptor9

Criptor9 — Sat, 14 Feb 2009 09:19:30 +0000

The membership and e-commerce tools, i am sure, will be beneficial for us... such a development will take time please don't make moonfruit rush it and then they will have to make more versions of it.
I am as impatient as you and i can't wait aswell. Try your best MF.

What a nice thing to say - jjr

jjr — Sat, 14 Feb 2009 03:17:31 +0000

Yeah I am really anticipating the new releases as well. When can we expect them so eager!!!!!!!! Can't wait!!!!!!!!!!!!!

What a nice thing to say - Mikey High Jinks

Mikey High Jinks — Fri, 13 Feb 2009 19:40:45 +0000

Yes,

As above, Really looking forward to the new releases. Any Ideas when we can expect them Joe??

Mikey

What a nice thing to say - Ben

Ben — Fri, 13 Feb 2009 18:27:00 +0000

Your brilliant moonfruit package with the enhanced ecommerce tools that you keep promising would be good. This would then make a fantastic package. Why settle for mediocrity?