Moonfruit Lounge - facebook - Comments

Shop update: Categories! - Sally

Sally — Tue, 31 Jan 2012 11:54:35 +0000

Hi, The shop is great however I have had real difficulty editing the images on there, for instance when I upload my photos in to the moonfruit picture gallery they come out brilliantly and the right size, however in contrast when they are uploaded in the moonfruit shop, it zooms in on my pictures meaning you cant see the whole product! Is there any way to correct this? This is the only thing that is stopping me from upgrading my account to have an online shop!!! Please let me know

End of 2011, what a year it's been! - rex

rex — Tue, 24 Jan 2012 11:30:43 +0000

Hey guys great to hear your still working on improvements. Do you have any plans to sort out the functionality of the blog feature?

I find it next to impossible to place links into the text and it appear a different colour. In fact this simple and important action is currently impossible whether i try to edit within the blog window or from the page. It carries out the edits such as a change of font colour or embedding of a link, i save and then view the page and it reverts to the original. this is 1 of many annoying faults of the blog feature. Hope you guys can spend some time sorting it!

Rex

www.rexpearson.com

End of 2011, what a year it's been! - Torzan793

Torzan793 — Wed, 18 Jan 2012 13:02:39 +0000

Tuscany Accomodation

End of 2011, what a year it's been! - Gary

Gary — Mon, 09 Jan 2012 14:36:01 +0000

Hi all,

Ian: It is obviously your choice, but we do have a raft of mobile HTML improvements planned for February. HTML 5 is very unlikely to kill off Flash, as it isn't designed to do everything that Flash can, but we do also have plans in that area.

HTH,

Gary

End of 2011, what a year it's been! - Sonny Chapelle (bungi)

Sonny Chapelle (bungi) — Thu, 05 Jan 2012 22:33:55 +0000

Thanks for all this guys! I Hope you didnt waste to much time on your blogs last year, although blog's are working very good right now!

I would like to recommend a "Muti language log-in widget" for 2012.. well, at least for lite packages and plus, should have a multi language login/signup widget..

Also, looking forward to More shop improvements, and much more,.. the mobile site. Wich content could we post on our mobile site and, will there be "Mobile template's" ?

Have a great 2012!
Sonny

End of 2011, what a year it's been! - Ian

Ian — Tue, 03 Jan 2012 10:13:21 +0000

It's clearly been a big year for moonfruit.. but to be honest I will probably move away from moonfruit over the next few months. The flash problems with Apple devices is a major issue, and the html and phone version that moonfruit generates for my site is extremely poor.
It's a shame as I have enjoyed using moonfruit over the years, but technology is changing fast, and html5 will end up killing all the flash sitebuilders off pretty soon :(

End of 2011, what a year it's been! - norm2h

norm2h — Sat, 24 Dec 2011 03:42:33 +0000

html5 comes out for moonfruit and i would be more than thankful and so happpyyyyyyy

End of 2011, what a year it's been! - THIS IS SWANSEA WALES

THIS IS SWANSEA WALES — Thu, 22 Dec 2011 21:46:38 +0000

What a year its been for us as well, over 15100 visitors since we started this site with you a year age! Its a lot for us but maybe not on the web, Susan Boyle got 3,000,000!!!!!!!!
Our site is getting well known here in Swansea and paying advertisers are making enquires now, so cant wait for the new year.
A big Merry Christmas and a fantastic New Year from the team at THIS IS SWANSEA WALES.

Shop update: Categories! - Gary

Gary — Tue, 20 Dec 2011 15:05:46 +0000

Hi Romie,

Paypal is currently the only gateway available, but your customers do not need a Paypal account - there is an option to pay using a debit or credit card.

HTH,

Gary

Shop update: Categories! - Romie

Romie — Tue, 20 Dec 2011 00:33:31 +0000

Is paypal the only option in setting up in receiving payment or using paypal gateway on your shop template?

Shop update: Categories! - Gary

Gary — Mon, 19 Dec 2011 12:47:12 +0000

Hi Bruno,

I'm afraid we are somewhat restricted by what Paypal offer through their API, but I will certainly pass the request on.

HTH,

Gary

Shop update: Categories! - dafinformatica

dafinformatica — Mon, 19 Dec 2011 11:59:26 +0000

I wish this shop feature could have Real (R$) currency. Here in Brazil we are very excited to use and implement our websites and, of course, offer as many options we can to our costumers when building websites. So, I hope you guys include "Real" currency for us... Thanks

Bruno Henrique - CEO DAF Solutions in Brazil

Shop update: Categories! - Gary

Gary — Mon, 19 Dec 2011 10:25:51 +0000

Hi Mistyforce,

I'm very sorry - fully variable postage prices is something that we are looking into, but it is not going to be available this side of Christmas.

HTH,

Gary

Shop update: Categories! - mistyforce

mistyforce — Fri, 16 Dec 2011 10:59:03 +0000

Hey guys,
great to see some movement on the shipping options but I still have the issue of needing to set different rates for different products not just international & domestic. At the moment I've had to set the shipping rate to cover the price of posting heavier items like candles but its a bit much to be charging £3.95 to post 1 card. Is this a feature that will be available soon as I have missed out on quite a few Christmas sales because of it.

Shop update: Categories! - Gary

Gary — Thu, 15 Dec 2011 15:01:00 +0000

Hi Vicki,

Thanks for the kind words - we're glad to hear you like the look of the shop. In answer to your question, we are indeed going to be adding a stock control feature - this should be out in the new year.

HTH,

Gary

Shop update: Categories! - Vicki

Vicki — Thu, 15 Dec 2011 11:14:12 +0000

So chuffed that I can now use moonfruit to build my online shop, I have been looking to find the right shop software for a while and now I can carry on using moonfruit, well that's just super-duper!!!!! :-) I will def be upgrading the site and growing the shop. The new features mentioned are a big must for my business and I look forward to being able to make use of them. Can I ask is there are plans to add a feature where I am able to specify how many of a particular item are available before they are sold out as I sell vintage 1 offs and items where I have a limited amounts which would be difficult to keep on top of without an automatic out of stock feature.
Regards,
V

Shop update: Categories! - Star

Star — Thu, 08 Dec 2011 19:47:28 +0000

Hi there, I have to contact you here because the support system is down - I cant submit a ticket as it keeps saying 'error'

my issue is below:

I have just built this site for a friend and now I am trying to set up the facebook shop by following your instructsions from the forum:
Click on People (toolbar) > Settings (tab)
At the bottom of the page look for "Link your page to Facebook"
Click on "Fix"
Now select the first option (visit the Facebook Application creation page)
Select “Create new App”
Login to your Facebook account and select “Allow”
Register your website
Confirm your action by following the security check
Click on the first option (Website)
Now enter full url of what you have chosen as your 'Preferred site address' e.g. http://www.yoursiteaddress.com
Follow the onscreen instructions

Problem is when I get to the 'visit facebook application creation page link (see above) nothing happens - it just takes to the FB login page, If I login I am just on the normal FB page for his business.

I dont get anything relating to app creation etc at all.

Do you know why this is?

Thanks,
Star

Shop update: Categories! - Gary

Gary — Thu, 08 Dec 2011 12:22:57 +0000

Hi Jess,

You will need to enable Facebook Connect in order to set up your Facebook shop - you can do this from People -> Settings.

HTH,

Gary

Shop update: Categories! - Jess

Jess — Thu, 08 Dec 2011 07:25:03 +0000

hi! I'm having problems with using the shopbuilder and i can't find on this website any help on how to use it. i played around with it a little bit and was able to link my twitter to it but for some reason it wont let me link my facebook to it. like i click the link that says "sign in" or whatever and it just does nothing. it's all really confusing. is there something i havent signed up for or something?

Shop update: Categories! - Gareth

Gareth — Wed, 07 Dec 2011 23:01:31 +0000

Hi, Guys

Think we would all like to see more payment gateways as this would give our customers more payment options, and possible help us generate more orders.

Cheers

Gaz

Shop update: Categories! - Gary

Gary — Wed, 07 Dec 2011 15:05:34 +0000

Hi Simmons,

We don't have any immediate plans to offer additional payment gateways, but I wouldn't rule this out for the future.

HTH,

Gary

Shop update: Categories! - Simmons

Simmons — Wed, 07 Dec 2011 11:31:06 +0000

Hi Guys,

Nice to see shop being improved.

Would appreciate other payment gateways being added. Not a big fan of Paypal for small businesses... any chance of Sagepay or similar?

Shop update: Categories! - Gary

Gary — Mon, 05 Dec 2011 15:29:57 +0000

Hi,

Fabart: Can you let us know the username for your account, please?

Pijjama: I'm afraid that Paypal is the only option at the moment, but we aren't ruling out adding additional gateways in the future.

HTH,

Gary

Shop update: Categories! - Pijjama

Pijjama — Mon, 05 Dec 2011 09:45:40 +0000

We want different payment gateway that support more currencies so we can use this shop feature as well

Shop update: Categories! - Fabart

Fabart — Sun, 04 Dec 2011 10:04:14 +0000

I'm being requested to make a new payment, but I don't think my site is large enough to pay the extra? I think it is still small enough to be free! I have not sold anything through the website. I'm a pensioner just selling the odd painting when I'm lucky enough!

Shop update: Categories! - david

david — Fri, 02 Dec 2011 16:10:08 +0000

Thanks Joe and Moonfruit Team for the updates and hard work! Looking forward to all the upcoming and future updates for the new e-commerce...Congrats to all....
Yours friends at Media DUCK Global...USA

Shop update: Categories! - Walt

Walt — Fri, 02 Dec 2011 14:14:37 +0000

Hi Arkwright, our next release (before Xmas) is focusing on improvements to the checkout page (quantities & improved shipping). Changing quantities on the product page is on the drawing board and is likely to be included in a release after the New Year.

Flaxi, thanks for the feedback, glad to hear you like its simplicity.

~ Walt

Shop update: Categories! - flaxi

flaxi — Fri, 02 Dec 2011 13:46:54 +0000

This is awesome...Variable shipping rates are essential! I will be designing web sites through Moonfruit and then handing them over to my customers. The shop builder is so easy to use, a major draw for my customers.

Darlene

Shop update: Categories! - Walt

Walt — Fri, 02 Dec 2011 10:11:12 +0000

Hi Tigger,

Thanks, we're certainly keen to get the product variants out as soon as we can in the New Year.

Good work with your site btw I hope the business does well via the site.

One recommendation to speed up page loads is see what you can do to minimise some of your image sizes. If you get all your images under the 200KB mark (most are OK just a couple of files in the 1-3MB range) you should see a big improvement on how quickly some of your pages load.

The 200KB size is big enough to retain resolution and quality on the photos but small enough to have less impact on the page loads.

HTH

Walt

Shop update: Categories! - Arkwright

Arkwright — Fri, 02 Dec 2011 10:06:25 +0000

Great to see continuous improvement, but may I request in the strongest possible way that changing quantities is needed at the product view page. I need my customers to be able to order how many of each item they require before they reach the checkout page.

Shop update: Categories! - Tigger

Tigger — Thu, 01 Dec 2011 21:17:12 +0000

Well done, cant wait so excited. This just all sound fantastic. To be able to give options and differant quanititys to products will certainly help my customers to be able to buy amounts of differant products packed differantly the way they wont all packed ready for freezing on delivery. all thay have to do is open the freezer and put it in. Great news.

Moonfruit have a new Community Manager! - Walt

Walt — Wed, 27 Apr 2011 09:40:16 +0100

Hi Laurie, your site was fine, but you hadn't set up your domain correctly with your provider, GoDaddy. We do have FAQ on this very subject on our Support pages and I note you got a response from one of the Support team on the same day (25th) - Ticket #110575. If you are still having issues pointing your domain you'll need to speak to GoDaddy who host it or if you need further advice please reply to that ticket.

~ Walt

Moonfruit have a new Community Manager! - Laurie

Laurie — Tue, 26 Apr 2011 15:04:10 +0100

I can seem to launch my site, or get the domaine name that I own to transfur to my moonfruit site. you guys need a toll free number for customer support. I'M ON A time schedule to launch the site and I'm already late.

Moonfruit have a new Community Manager! - Walt

Walt — Wed, 13 Apr 2011 09:39:27 +0100

Hi Many,

Please contact support and provide all the details regards your domain and account.

Thanks

Walt

Moonfruit have a new Community Manager! - Mandy

Mandy — Tue, 12 Apr 2011 20:43:27 +0100

I would like to transfer my domain name FROM Moonfruit to another hosting company. How do I do this?
I can't seem to find any information on moving FROM Moonfruit only moving to.
Thanks,
Mandy

Moonfruit have a new Community Manager! - Walt

Walt — Mon, 22 Nov 2010 17:18:43 +0000

Hi Brady,

Your domain completed on the 19th and looks to be working fine with your website. Sometimes the transfer of a domain can take a little longer than expected to kick in. The domain has to pass from your current provider to the new provider and then be approved by the Registry - the controlling body for your type of domain. So there are a few places for it to get stuck.

That said, I've checked your domain and your site and both are working as expected.

Kind regards,

Walt

Moonfruit have a new Community Manager! - Brady

Brady — Sat, 20 Nov 2010 05:32:51 +0000

Hi there!
I am so excited to see my new website up and running on the internet!! I've succesfully transferred my domain name over to Gandi and it appears that Moonfruit has processed my account showing my registration information etc., but my website is still not showing? How much longer will it take?

Moonfruit have a new Community Manager! - Walt

Walt — Wed, 10 Nov 2010 17:34:01 +0000

Hi Amelya,

I've checked our Support System against your email address to see what response you did get back from us to see how we could have improved the information. Unfortunately I couldn't find your ticket. Perhaps you used an alternate email address.

With regards your question, we do offer some community tools though not as unified as Ning under one tool. You can add a chat widget to your site, along with a forum and we have a new blog due out very very soon that would enable adding of images and video (amongst other things). We do also offer a membership features across the site but they are all separate tools available across your site.

The only thing I can suggest is to set up a Trial or Free site and have a play to see if it does what you want it to do for you.

I hope that answers your questions.

Kind regards,

Walt

Moonfruit have a new Community Manager! - Amelya

Amelya — Tue, 09 Nov 2010 13:24:13 +0000

Hello
I use Moonfruit as a link on my site via the ANGEL GIFTED GARDENS. I have asked this question to the customer service dept. but they don't see to understand me and still unable to clarify my question.
I am new to website building etc and I want to know
am I able to use Moonfruit as a community site with live chat and networking features? similar to Ning. I want to have a community with member interaction is Moonfruit able to offer these features or not. Thanks
Amelya x

Moonfruit have a new Community Manager! - Walt

Walt — Fri, 17 Sep 2010 09:54:20 +0100

Hi Mark,

This seems to be common problem with IE8. You, like many customers, have inadvertently switched on Zoom. If you look at the bottom right hand corner of the browser you will see something like 125% (or perhaps 90%). If you use the Zoom reset keys of Ctrl (Control) + 0 (Zero) then your browser should be reset to 100%.

Give that a try and let us know how you got on.

Thanks,

Walt

Moonfruit have a new Community Manager! - Mark

Mark — Thu, 16 Sep 2010 22:23:55 +0100

Hi
Yes i do mean on the right hand side, i have installed the new flash that was recommended on the site i was building and yes i am using explorer 8. i am also using a netbook, could this affect my view of the screen?i have not always had this problem whilst using the netbook.

thanks

Mark

Moonfruit have a new Community Manager! - Walt

Walt — Thu, 16 Sep 2010 16:18:54 +0100

Hi Mark,

We've tested your site with a couple of browsers and we aren't encountering a problem. When you say cut off do you mean on the right hand side? Can you tell me if you are running IE8?

If you are unsure of the browser type and version, and the Flash version I would suggest you contact support so that we can pick up these details from your system. This would also allow us to track your issue, get screen shots from you (what you are seeing) and resolve your problem more quickly.

Thanks,

Walt

Moonfruit have a new Community Manager! - Mark

Mark — Thu, 16 Sep 2010 14:45:08 +0100

Hi,
please help, we are trying to launch our website but whenever we try to view it, only part of the page is displayed, half of it gets cut off, as if it has not loaded properly. We are having the same problem when on your home site at moonfruit. This problem also means that we cannot transfer our domain name as the box does not load so we cannot slelect the required button, or view the charge for transfering.
Pleae help us as we would like to launch ASAP.

Thanks

Mark

Moonfruit have a new Community Manager! - Walt

Walt — Wed, 07 Jul 2010 17:13:55 +0100

Hi,

I'm sorry to hear you've had such a nightmare. I've checked against your email address and can find no accounts with a request to transfer a domain - only one Free account.
Can you give us the domain name so we can find the correct account, and find out what has gone wrong.

We certainly do permit .co.uk transfers and have been since 2008 so I'm not sure why you'd be seeing that kind of error.

While, I am sorry you've had problems with your domain, we do provide technical support for our customers, even Free customers, who have issues like this, logging in problems or site down scenarios. We don't provide a phone service as we find it more efficient to track and order customers according to the problem and when they logged it. It also allows us to collect valuable information about the user's browser, Flash version and operating system which often assists us in diagnosing problems.

So any details on the transfer problem and we'll be more than happy to assist.

Thanks

Walt

Moonfruit have a new Community Manager! - startingtopuff

startingtopuff — Mon, 05 Jul 2010 18:46:09 +0100

Tried dealing with this outfit, nightmare. They half answer at best, no telephone support attempts to email them with attachments showing their errors just get bounced. Cannot transfer domains with a .co.uk domain suffix according to their website pop-ups and they have the cheek to charge you for the service. I now have a domain name in limbo, no longer hosted by Easily as I have attempted to transfer it without success to Moonfruit. Any hosting company has to be better than this lot.

Moonfruit have a new Community Manager! - ryan

ryan — Tue, 01 Jun 2010 18:41:48 +0100

Welcome welcome :)

new link in same window. desperatly need this feature! :) please!!!!

Thanks

Moonfruit have a new Community Manager! - smallbizdesign

smallbizdesign — Wed, 19 May 2010 23:14:09 +0100

The one thing I really need is a website creator that has a good membership directory feature. Yours is okay, but has some problems. Would love to see something more user friendly and something where all the typed content that's entered into the member record shows on the screen. See www.believersbc.com (which I created with Moonfruit).

The only other thing, and maybe you already have this and I just don't know about it, but I hate setting the page length and then having to manually adjust it when my text/text box goes longer than the page length - is there someway for the bottom / footer to "float" instead of the scrolling text box?

Otherwise - happy with the product!!!!

Thank You!

Moonfruit have a new Community Manager! - Dayglo

Dayglo — Sun, 16 May 2010 12:18:46 +0100

Hi Leila,

I am new to moonfruit and have two fashion sites/stores I hope to move to moonfruit. I had an important query is it
a) Possible to change the amount of products displaued per page
b) Is it possible to add multiple photos per image, or at least an enlarged/expandle photo once it is clicked?

Those are more or less my most pressing concerns.

Thanks for your time

A month at Moonfruit - TheAtlasLions

TheAtlasLions — Thu, 22 Apr 2010 13:18:15 +0100

Hi Leila,

Great to have u on Moonfruit team, I have been a customer of Moonfruit since 2001 and I like it but recently my moonfruit sites are getting slower and slower to load I think it has to do with the new toolbar. I have already submitted a ticket and i am waiting for an answer. I hope you can do something about this. Because my sites are popular especially TheAtlasLions.com but this slow loading is just chasing people away and is very frustrating.

Thanks for your help and good luck with Moonfruit.

Cheers/Salams,

Hassan Atlas

A month at Moonfruit - Leila

Leila — Mon, 19 Apr 2010 10:42:54 +0100

Thanks Alex.

Please submit any ideas you may have to social@moonfruit.com

Leila

Moonfruit have a new Community Manager! - Leila

Leila — Mon, 19 Apr 2010 10:41:12 +0100

Hi guys

Thanks for your comments.

Shirley, I'll pass on your feedback :)

Pijjama, we have a lot of great new features coming :)

Leila

A month at Moonfruit - Alex

Alex — Sat, 17 Apr 2010 23:34:35 +0100

Keep up all the good work and ideas at moonfruit! All as we need now is an update ;) Cant wait!

Moonfruit have a new Community Manager! - Shirley

Shirley — Sun, 21 Mar 2010 19:54:09 +0000

Hi Leila,
Welcome. Desperate for a good calendar or events facilities.
A template to enter times,dates, details and they would automatically 'drop off' when date expired - would be great.
Is there anything in the pipeline, please?
Shirley

Moonfruit have a new Community Manager! - pijjama

pijjama — Sat, 20 Mar 2010 19:37:50 +0000

hello, Moon fruit is perfect, but no new release since very long time ?

Moonfruit have a new Community Manager! - Robert

Robert — Tue, 16 Mar 2010 15:47:43 +0000

Hello and welcome.
I have enjoyed using Moonfruit and its fantastic features welcome to Moonfruit and enjoy.

Thanks
Robert.