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Wednesday, September 16 2009

Moonfruit twitter campaign wrap up - creative responses under reported

Before we launch into a new season of exciting product releases (really watch this space for a radical overhaul!) and new fun and games. We thought we'd reflect on what a crazy summer it's been. The Twitter campaign we ran in early July sparked a huge amount of interest across the globe with over 200 blogs and articles written in everything from the Wall Street Journal, FT and Forbes magazine in the traditional press through to Techcrunch and Mashable leading the way online.

It has also been interesting to see the varied responses from different parts of the world. For example the US press were much more positive about the campaign, while the UK press focused more on the controversy and ethics of the campaign.

But what was interesting was that few articles really picked up on all the creative entries and enormous amount of time, love, humor and fun participants generated during the campaign. This was obvious in a conference we spoke at last week about marketing on Twitter where many of the experts and delegates told us there were totally unaware of the creative part of the campaign and felt it had been under reported.

For us this was the most exciting and rewarding part of the campaign, where we got to really engage with the Twitterverse and see your playfulness and good humour come out in bizarre and wonderful interpretations of our brand. With over 500,000 tweets, 3000+ images, 500+ videos, and many songs, poems and even crochets birds created by you during these 7 days, this really made the campaign what it was.

We are grateful to all participants, new subscriptions increased by 20% during the summer so we must be doing something you like! We will continue to ensure we keep innovating, provide good service and add a little humour and creativity to everything we do.

So for all of those that missed it, we thought we'd summarise these wonderful contributions one more time. This is by no means exhaustive, but gives a good taste of what was done.

CREATIVE COMPETITION PICTURES

Just a few (hundred) of the many awesome pictures you guys sent in, THANKYOU!

Creative Competition Pictures

www.flickr.com/photos/40593155@N08/sets/72157621912820609


OUR FAVOURITE 30 CREATIVE WEBSITES

www.flickr.com/photos/40593155@N08/sets/72157621596748144


YOUTUBE VIDEOS

Youtube Preview

http://www.youtube.com/results?search_query=moonfruit


SUMMARY 'THANK YOU' MONTAGE

http://www.youtube.com/watch?v=QUjtor3Ozhc


So there you have it. We're still beavering away on new product features and a radical overhual of the Moonfruit tools, to be released next month. And maybe, just maybe we may call on you again with some Twitter based madness...

Friday, August 21 2009

Scheduled Downtime planned 07:30 BST (GMT +1) 21, 24 & 26 August 2009

Scheduled Downtime

We will be performing routine database maintenance this morning which will take approximately 1 hour to complete. We will also be performing this action on Monday (24th) and Wednesday (26th), next week, in similar one hour blocks so that we can minimise disruption.

Thank you for your patience and apologies for any inconvenience caused.

REASON: Database Maintenance

PLANNED DURATION: Approximately 60 minutes each time.

NOTES: This is routine maintenance on the database which should result in improved overall performance of sites. We opted for these changes to be split into three different time slots during our periods of low activity in order to reduce the impact on customers.

NB. For the most up-to-date details on SiteMaker status, please visit our SiteMaker Service Status site and subscribe to the RSS feed for this service.


UPDATE: 8:39 BST (GMT +1) 21 August 2009

Maintenance completed successfully and service fully restored.

UPDATE: 8:32 BST (GMT +1) 24 August 2009

Maintenance completed successfully and service fully restored.

UPDATE: 8:15 BST (GMT +1) 26 August 2009

Maintenance completed successfully and service fully restored.


Tuesday, August 4 2009

Upgrading your Adobe Flash Player (v9.0.159.0 and v10.0.22.87 for Windows, Macintosh, Linux and Solaris)

Following a bulletin from Adobe, we are advising all customers to update their Flash Player version if they are currently running v9.0.159.0 and v10.0.22.87 for Windows, Macintosh, Linux and Solaris. This upgrade is strongly recommended by Adobe.

To verify the Adobe Flash Player version number running on your system, access the About Flash Player page, or right-click on the Flash content and then select “About Adobe Flash Player” from the menu. If you use multiple browsers (Internet Explorer, Firefox, Safari, Opera etc) on the same computer, please perform the check for each browser you have installed on your system. The page will indicate the ‘Version Information’ in a boxed section and list the version number e.g. “You have version 10,0,22,87 installed”.

If you are currently running Adobe Flash Player 9.0.246.0 or 10.0.32.18 then you don’t need to do anything. You have the latest version.

However if you are running another version, especially v9.0.159.0 and v10.0.22.87 then Adobe recommends that all Flash Player users upgrade to the most recent version of the player through the Flash Player Download Centre and take advantage of security updates.

More details on this, if interested, can be found on the Adobe Website Bulletin page.

Monday, July 20 2009

New release - 20th July 2009 - Membership tweaks

Following the successful release of the Membership features in May, we had some requests for a few tweaks and additional options. So being the friendly and agile guys we are, we thought we'd do them (while continuing with the other things we're working on).

So today we published a few minor adjustments to the Membership settings to allow you to:

  • Set a redirect page after login
  • Disable Facebook Connect login

The first of these changes was much requested, allowing you to send your members to a specified 'success' page after they have logged in to your site. This is great for redirecting them to the 'members home page' or whatever page you want to send them to. You can set the 'post login page' on the Settings tab of the 'People' section when editing your site.

The second change allows you to disable the Facebook Connect login options for members. Facebook Connect allows new or existing members of your site to login using their Facebook credentials, so there is no need to create a new user account on your site. This streamlines the join process and makes it easier for you to attract new members. It also ties together with the ability to post out a note to your Facebook wall from the 'Send a message' section of 'People', which is a great way to invite people to join your site. However, the new setting allows you to turn this off, which some customers (particularly businesses users) had requested. Again you can change the settings to disable Facebook Connect on the 'Settings' tab in the 'People' section.

Things we're working on now are the final delivery of the HTML widget (currently available in beta, but now that Firefox 3.5 is out we can release fully), and some changes to the edit environment to integrate new technology on the path to the new e-commerce features.

We hope you like the changes!

Friday, July 17 2009

Creative Moonfruit Website Award and Thankyou to Twitter, Twitterers and Moonfruiters

Following on from the incredible range of creative and humorous responses you sent in, we decided to give out one last prize, an 11th macbook pro for the most creative Moonfruit website. Again the diversity and calibre of the websites produced have been impressive.

Thank you to all Twitterers and Moonfruiters old and new for engaging in this campaign with such enthusiasm, creativity and large injections of humour! We'll continue to chat to you about our new product innovations, things you're up to and interesting design stuff. We'd also like to continue doing a variety of creative projects with you in areas you are passionate about. We have some ideas brewing but if you have any suggestions they would be very welcome!

We'd also like give one big thankyou to Twitter itself. Without their boundary breaking, communication platform, this would not have been possible.

As explained in our previous blog "We'll pick the site that is most true to its stated objective and inspires us as a great example of what a website can do. Build it about something you're passionate about and are interested in."

People put a lot of effort and thought into their sites and to be fair to everyone we thought we should explain the process we've been through to choose the winner(s).

Continue reading...

Tuesday, July 7 2009

Final creative prize for a Macbook Pro

Thank you all for making this competition so special. The creative entries have really blown us away and we'll be continuing to pick through them all, post up the best and create a gallery to pay our respects for all those who have entered. (And maybe a few discretionary prizes too ending Friday 10th July 3pm BST).

But we thought we'd end this crazy Twitter promotion with one more Macbook Pro prize. And this will go to the creator of the best website on Moonfruit.com. Anyone can enter from new or old customers, friends or foes, and you certainly don't have to enter if you don't want to ;-).

The website contest will run until 17th July (next Friday 3pm BST) at which point we'll pick and announce the winner.

Judging a website is going to be tricky, so when you enter your website we want you to tell us why it's special or innovative and why you think it should win. All entries should be as comments on this blog and we'll pick the winner from there. We'll pick the site that is most true to its stated objective and inspires us as a great example of what a website can do. Build it about something you're passionate about and are interested in.

Thanks again for all your support and may the Fruit be with you. Always.

Rules

  1. Create a website on www.moonfruit.com
  2. Post it on this blog with your reasons for why it should be picked
  3. One website entry per person (and one post please!)
  4. Winner will be posted to this blog on 17th July at 3pm BST (GMT+1)
  5. Good luck!


Monday, July 6 2009

Twitter censors Moonfruit? What does it mean for the future of Twitocracy?

Late Friday night 3rd July, around midnight UK time Moonfruit finally tumbled off the top of the trends list on Twitter. Now this wasn’t wholly unexpected with July 4th on the way and the resignation of Sarah Palin. But what was odd is how it that it never returned despite the stats being above other trending topics. If you compare Moonfruit vs Wimbledon in terms of share of tweets (see graph below), you can see Moonfruit has ranked higher at all times except the Men’s final. But Wimbledon has been a trending topic several times over the weekend. I’ve also included data for Serena and Venus which have also been on the top trends list.

MFtrends.png

http://twist.flaptor.com/?span=168&gram=moonfruit%2Cwimbledon%2Cserena%2Cvenus

There is further data available at http://hashtags.org/ which shows popular hashtag topics. So on balance it looks like the Moonfruit tag has been removed from the trends list by Twitter.

We also sent an email to Twitter on Saturday asking them about this, but have yet to get a reply. It may be because it’s been the 4th July weekend, so we'll wait and see but given the profile of this story and the furore in the twittersphere we would expect them to respond?

What does this mean?

Ok, first things first. When we started this we wanted to create a buzz there’s no doubt about that. But we didn’t expect the campaign to become so large. And believe it or not, we didn’t want to dominate Twitter for 10 days, or push important subjects like Iran off the agenda.

But given how it has turned out we are also touched by how people have responded to the brand and campaign. We love how they’ve questioned it, played with it, joked about it, sung about it, painted it, made it out of fruit, shouted at it and made it what it is through their participation. We are in awe of the brilliance and creativity of the Twittersphere. So thank you all.

However, we also recognise that the campaign sets a dangerous precedent and could have implications for how Twitter is used and abused by marketers. This is a subject much commented on (see Mashable, Techcrunch, BBC), etc.

So if Twitter had come to us and said, “guys, enough is enough”, then we would have worked with them to limit the campaign, or complied with whatever they were demanding. However, if they have pulled the trending without explanation or communication, this sets rather a different tone.

Not to be misinterpreted, it’s certainly their right to protect their network and technology investment. (And incidentally, I think taking us off the trends at this point is the right thing for Twitter, and I’m happy with that response). But as a company that strives to provide a real time, democratic communication platform, we don't believe taking action quietly behind the scenes is the right answer, not exactly transparent. Particularly given the numbers of press, marketers, businesses and consumers on twitter following this campaign right now.

I’ve said it before in comments on other blogs, but this is probably a commercial channel for Twitter in the future (I’m sure they’ve thought about it! Maybe we've touched a nerve.) Perhaps there should be ‘commercial trends’ vs ‘normal trends’ lists. And its certainly been said that users should be able to filter their feeds to remove ‘commercial’ or unwanted tags.

What would help me is a clear understanding of what happened, and therefore what the new ‘rules of the game’ are going forward. What does this mean for topics on Twitter? What does it mean for marketers? If we were removed as ‘spam’, when did we become spam, was it ok for the first few days, just not after? And are the creative responses, videos, images, songs, etc. all just spam? (see 'Real people get creative with Moonfruit').

Two oil paintings of Moonfruit? A woman paper-maching her face to look like a moon (while eating fruit)? A ransom letter to Moonfruit demanding a Mac? A man making his lunch zuchinni into the words ‘Moonfruit’? Writing songs and penning Haiku’s? Teenagers dancing and producing films? Is this spam?

Maybe there's no right answer, ultimately only what the twitter crowd agree. Perhaps if they had been given a bit longer they would have decided for themselves. That's the intention surely of 'follow' and 'unfollow'.

What does the Twitterverse think?

Twitter, what happened?

Important Update – Big Bang Finale!

The competition response has been crazy and wonderful. Thank you all. But to bring the mayhem to a close and remain respectful to the Twitterverse, we’ve decided to bring forward the end date from Friday 10th July to Tuesday 7th July (e.g. this week).
This means all remaining Macbook Pros will be given away on this last day. Still 10 Macbooks, just in 7 days not 10. So there will be 4 winners on Tuesday for Macbook prizes 7, 8, 9 and 10. All will be randomly picked from the last 24 hour of tweets.

We’ll still take creative entries for discretionary prizes, so send them to us @moontweet.

And we’re looking at how we can have an ongoing competition for our customers who built the best new sites each month.

Once again, thank you all for your input, creativity, love and humour (and humor ;-). Best of luck!!

Wendy Tan White

Saturday, July 4 2009

Real people get creative with #moonfruit

Well we never expected this! Songs, pictures, stories - all about Moonfruit. This crazy thing is getting out of control! We love the things you're doing. You guys have turned this Twitter campaign into a Creative Moonfruit Movement.

NB: Will add as fast as we can. We are using the searches below and a database of tweets to look at entries. Please add to this blog if you think your entries are missing. Thankyou!

Creative responses on YouTube
Creative responses on Flickr
Our 'Thank You' compilation of responses

Here's selection of some we've picked up, sorry we haven't got to everyone yet there are so many:

@sutuma http://bit.ly/Z6IoR (first winner)

@tear96 http://bit.ly/19snmq (2nd winner)

@chadwelch http://bit.ly/w73zF (3rd winner)

@bramketting #Moonfruit didn't comply to my demands so I set the bird free: http://pic.gd/de8f5 It's over: http://bit.ly/1VxxCh (4th winner)

@Felorah http://bit.ly/tKZVX (robot cartoon animation)

@awessendorf http://www.youtube.com/watch?v=9vckPscOt7Y (cartoon song)

@usebombs http://twitpic.com/9695y (Moonfruit picture quiz)

@topitzman http://bit.ly/krfq6 cool Moonfruit song

@pauldz http://twitpic.com/947yr (moonfruit comic strip)

@ChosenPredator http://bit.ly/VqI8O (moonfruit puppet story)

@sloorp http://bit.ly/143TzF (moonfruit animated story)

@MasterWayne http://twitpic.com/975wm (mathematical fruit)

@eagleascent http://bit.ly/ir3UE (US kid talks to himself)

@pauldz http://bit.ly/UqJSF (picture story)

@fabulouscess http://bit.ly/U1XMa (two sisters singing)

@JorjLim http://bit.ly/17mJNI (so bad it's great)

@aurelienlewin http://twitpic.com/94r44 (radio active moonfruit)

@tgundred http://twitpic.com/991n9 (apple moonfruit)

@kelsiwaslike http://twitpic.com/992ja (another apple moonfruit)

@mayasud http://twitpic.com/994c4 (nice picture nursery rhyme)

@essexgourmet http://twitpic.com/9dzms

@rockstarsharks http://bit.ly/bc4uT (video shows real dedication!)

@lintster http://twitpic.com/9p1sp (cute illustration]

@yashiyama http://twitpic.com/9ff4q (adorable!)

And there's more to come. If you've seen some that you think are great post them here too. Enjoy!

Thursday, July 2 2009

Holy Twitter Batman - the campaign response

Many of you will have noticed our twitter campaign that started on Tuesday to give away 10 Macbook Pros to celebrate the 10th Birthday of Moonfruit. Yes we're that old ;-). But I don't think any of us expected it to go quite so crazy.

We've been trending at the number 1 spot on twitter for the last 36 hours or more, our number of followers is approaching 20,000 before the end of the first 48 hours and our site traffic has increased by 8 times or more. Ouch.

Mashable (The Social Media Guide) has written this up as 'A Twitter campaign done right' and an SEO expert calls us bigger than Michael Jackson. And Brand Republic calls it a massive success.

At around midnight last night 300 tweets per minute were about moonfruit and this accounted for 1.63% of all twitter traffic. And including the Mashable article that was also trending about Moonfruit it was around 2.85% in total.

Twitter graphs

http://twist.flaptor.com/trends?gram=moonfruit&span=24

Interesting times. We're looking forward to seeing what happens...

RESOLVED: Service Disruption 09:11 BST (GMT +1) 02 Jul 2009

DETAIL: We are experiencing a distributed denial of service (DDoS) attack on the services, which is currently overloading our firewalls.

RESPONSE: Our technical team are working hard to get this attack under control and return full service to all customers. We hope to have this completely resolved shortly.

UPDATE: We've managed to block what appears to have been three different types of DDoS attack. Combating the three attacks has taken us longer than expected but we appear to have got them under control as of 11:35 but continued to experience minor issues until 12:32 BST (GMT +1).

Tuesday, June 30 2009

Celebrate 10 years of Moonfruit and win a MacBook Pro

To celebrate Moonfruit's 10th birthday we are giving away 10 new Macbook Pro's, one each day for 10 days! If you've never seen one of these in real life, they are just as svelte and beautifully crafted as they look in the pictures, we can't keep our hands off them! (I'm using on now, but not one of the competition ones obviously ;-) )

Check the full details of the competition at http://www.moonfruit.com/macbook-pro.html and follow us @moontweet to find out who the winners are each day.

We wouldn't be here today without all you wonderful people building websites with us and allowing us to support you in your online adventures. So a special thanks to the 2m+ of you who've built a site with us!

Happy tweeting!

Thursday, June 25 2009

RESOLVED: Service Disruption 06:10 BST (GMT +1) 25 Jun 2009

DETAIL: We are experiencing a large DDoS on one of our hosted sites, which is currently overloading our firewalls.

RESPONSE: Our technical team are working to resolve this issue as quickly as possible and should have it resolved shortly.

UPDATE: We are being flooded by an attack on one of our sites with 75% of all incoming traffic from over 2,300 IPs, which is causing all traffic to be congested and page load times to be affected. We are still currently investigating how to dynamically block this content.

Thursday, June 4 2009

"You actually cannot tell this isn't professionally built"

Now that's the kind of customer review we like to read about Moonfruit and our website builder! Have a read for yourself:

http://www.dooyoo.co.uk/internet-sites/moonfruit-com-1/1226440/#rev

It's great to get this kind of feedback (actually both positive or negative) as it helps us keep in touch with what people want. And with the power of the social web nowadays getting reviews in public forums is always a boost.

So thank you mysterious reviewer "CokaCola" whoever you are ;-)

Friday, May 29 2009

How to create members only/client only pages of your website

Members only areas or client only areas can be useful ways of providing privileged information to a select group of your site visitors. This can allow you to create better relationships with these people and use your website to present or distribute information privately with a guest list that you directly control. It’s one of the features that makes Moonfruit unique among other website builders, and extremely powerful.

We've also been asked about 'paid membership'. By using Groups to create a set of VIP members it is possible to charge a fee before adding a member to that group, though this has to be done manually. So here’s how to do all of these things.

Continue reading...

Friday, May 22 2009

Why are members good for growing my site?

Members are people that have a relationship with your site, including their own login. They are users who have taken the step from being a visitor to signing up and creating their own account with you. Members can be advocates of your site and your services, along with helping you grow your site by telling other people about you (although they can also be detractors, so make sure you treat them nice!).

Continue reading...

Monday, May 18 2009

New release - 18 May 2009 - Membership and more

Want to know how to grow your website with more members and advocates? How to interact, manage and develop a better relationship with your visitors? Want to create members-only/client-only pages or sections? Want to post information or updates from your website to Facebook/Twitter? Build a collaborative website with edit rights for different people?

Well then, the membership release is what you've been waiting for! After many months of development it has finally arrived, jam packed with new features and a lot of improvement. Read on for more detail...

Continue reading...

Friday, May 15 2009

Scheduled Downtime planned 09:30 BST (GMT +1) 18 May 2009

Scheduled Downtime

We will be upgrading the database software to the latest version and performing a number of data updates in preparation for the release of the next version of SiteMaker.

Thank you for your patience and apologies for any inconvenience caused.

REASON: Database upgrade and software updates

PLANNED DURATION: Up to 60 minutes.

NOTES: Full details on the release and the new features will be provided following the upgrade.

NB. For the most up-to-date details on SiteMaker status, please visit our SiteMaker Service Status site and subscribe to the RSS feed for this service.

Tuesday, April 7 2009

RESOLVED: Service Disruption 16:40 BST (GMT +1) 07 Apr 2009

RESOLVED: Service Disruption - Please see entries below for more details on the disruptions and on essential maintenance be carried out...

Continue reading...

Wednesday, April 1 2009

From domain to email in just a few simple steps. No Joke!!!

Well, more half a dozen simple steps than just a few. But it is fairly simple.

Once your domain order is complete, you can associate your domain with your website. You can also create up to five individual mailboxes with your domain. Within each mailbox you will also be able to create as many unique aliases as you wish. Alternatively you can also forward your addresses to external email accounts like GoogleMail, Yahoo and Hotmail, which you already own or have access to.

For a quick introduction on how to set up your email just read the instructions below...

Continue reading...

Friday, March 20 2009

Transferring your domain to SiteMaker - Lock, Tag and two smoking emails

Transferring your domain name from your current domain name provider to SiteMaker should be easy. But the process can be as complicated as an East End heist gone wrong in a Guy Ritchie film. And what makes matters worse is that it differs between registries, the organisations who have overall control of the specific TLDs (top level domains) e.g. .com, .uk, .eu, .name, .biz, .info. The registries are the domain wholesalers.

Then there are the registrars, who are the domain retailers, better known as domain name providers who have their own rules of engagement. And still the plot thickens. Add to this tags versus auth codes, automatic domain locking, a small matter of confirmation emails and you have the dark underworld of domain name transfer.

But there is a happy ending! Read on and hopefully we'll be able to straighten out the twists and turns of the transfer process...

Continue reading...

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