Why are members good for growing my site?
By Joe on Friday, May 22 2009, 10:43 - SiteMaker features - Permalink
Members are people that have a relationship with your site, including their own login. They are users who have taken the step from being a visitor to signing up and creating their own account with you. Members can be advocates of your site and your services, along with helping you grow your site by telling other people about you (although they can also be detractors, so make sure you treat them nice!).
Your challenge is turning members into advocates. Members need to feel special and valued, so there should be good reasons why joining your site creates additional benefits for them. This might be access to members-only pages containing unique content, editing privileges allowing members to edit part of your site or being able to join in on certain discussions. It might be regular newsletters that offer them interesting or useful information on the same subject as your site.
To turn members into advocates you need to excite them and arm them with useful information. For most websites that do this well it will be about their content or services. If your site can offer them something they cannot get elsewhere, they will tell others about it. Remember you cannot force people to be advocates and trying too hard may annoy or alienate your members.
The simple rules are:
- Focus on content and give your members things that they cannot get elsewhere
- Make sure there is something extra for members, e.g. members-only content, discounts or communities
- Communicate with your members via newsletters, Facebook/Twitter, etc.
- Listen to them and give them a forum for their feedback. This helps them feel valued.
Some Moonfruit sites have already created large and successful membership bases, which support their site and business. Check out some of these.
http://extraicingonthecake.com/
1800+ members
http://extremekidrock.moonfruit.com
6500+ members
http://whitleybridge.moonfruit.com/
800+ members
http://simsgogogo.moonfruit.com/
2000+ members
Comments
Hi, I love the new features, Moonfruit.com looks slick!
I have a problem!! So, I changed to the new Private membership on Phili.co.uk, it works fine there but there is a problem at Louise-Redknapp.co.uk - it keeps saying "An error has occured, please try again" and it won't let me switch to Private Membership. Can you check this out for me?
I like the new way of Logging in, definately looks professional but the old Login Button widgets are still for the old login versions (pop up ones), are there new ones?
Please help me. Cheers,
Phil
Hi Phil,
Very strange, but we see what you mean. We're on the case and have our tester now looking at what is causing this. We'll let you know as soon as we find out the problem, or fix it.....which ever comes first!
Walt
hello I can not log into any of my sites as once I log in all I get is this message
unfortuntly there has been an error please refresh your browser
I can not edit my sites nothing
I have cleared my cache etc but it is still saying it ??
Please can you help thanks Andy
please help
yipeeee there back thankyou :--)
Hi Phil, That bug has now been sorted. One of your members had corrupted data from a long long time ago. We just fixed the data and processed the Private Membership.
Andy, can you please contact support (if you haven't done so already) through the support form and provide them with details about your account your sites and any details that you think will assist them.
Thanks
Thanks Walt & Moonfruit!
I've just made the changes and added the new Membership widget (with Facebook) on the homepage, take a look, I hope you like it.
http://www.louise-redknapp.co.uk
Cheers once again!!
Phil