Accessing Email from the Web
By Walt on Saturday, January 2 2010, 13:58 - Technical info - Permalink
If you ever have problems accessing your email through the Moonfruit portal i.e. moonfruit.com (via the Domains tab) or you seem to be getting errors in you mail client e.g. Outlook or Mail then the quickest way to access your mail is via Webmail.
Simply access your account using:
- http://webmail.mysitename.com
So simply add 'webmail.' to the front of your domain name without the www. This will bring up your webmail login page. Add your mailbox name (not an alias as this won't work), i.e. your full email address in the top fields and your email password in the field below e.g. mailbox@mysitename.com
The same applies to all other domains where a mailbox has been set up, and don't forget to use the mail box name not an alias.
The other good thing you can do with webmail is that you can bookmark this webmail address to your Favorites in the browser.
Hope you find this useful.
Walt
Comments
Has there been any discussion about updating the webmail functions/layout? Always challenging moving or flagging items as spam, moving to spam folders, deleting spam (or other emails), and deleted emails from webmail sync to delete from PDA. The format of the webmail seems so outdated compared to simple, easy to use Gmail.
Hi,
No plans to change this at the minute. But if you want more functionality why not use the POP/IMAP and SMTP settings to plug into your mail through a client. If you have a PDA with internet access then it makes more sense to use a mail client.
Details are available on this blog about the appropriate settings and you will find details in our FAQ:
http://www.moonfruitlounge.com/post...
Hope that helps.
Walt
Hi, how do we set up our webmail?
Hi Nick,
Have a read of previous article which outlines how to set up a mailbox once you have a domain name with us:
http://www.moonfruitlounge.com/post...
Walt
Hi, I have one of your premium packages, but there is nothing visible that allows me to even create 1-5 email addresses... why not? Your listing says I am allowed up to 5 email accts, yet it isn't available to me anywhere. Thanks.
Hi MsLyt,
Yes Mailboxes are available to those users who do in buy or transfer in domains. In your case you aren't seeing the Email & Settings link because your transfer failed. The transfer has been refused by your current registrar.
I'd suggest you contact GoDaddy and ask them why, as they appear to refusing the transfer for some reason. You may need to remove privacy so that you get the transfer request email, double check the domain is unlocked for transfer and then also check that the Transfer Authorisation code is still valid.
Once that's done and they have confirmed it is OK to transfer contact Support (using the Query form) and let us know. We can then relaunch the transfer and track your query through our system, and ensure that we can follow this through to completion.
Thanks
Walt