Moonfruit have a new Community Manager!

By leila on Tuesday, March 16 2010, 14:11 - General chat - Permalink

Hi, I'm Leila, the new Moonfruit Community Manager. I started yesterday at Moonfruit HQ and am settling in nicely.

If anyone has any questions, suggestions or issues, please point them in my direction. I'm known by my nickname 'Swanny' on the Moonfruit forums and can be found tweeting as @moon_swan. Please feel free to say hello. I would love to hear any suggestions you have and would especially like to hear about your experience with Moonfruit as a whole. If you would prefer to email me, I can be reached on social@moonfruit.com.

We have a facebook fan page, which some of you might know about already - http://www.facebook.com/moonfruit . Unfortunately, the fan page was a little neglected due to a huge increase in our customer base. However, we're back on track and I'll be checking this on a regular basis.

If you know of any other Moonfruit communities on the web, or would like a group/ community to be created elsewhere, please contact me through one of mediums above to discuss further.

I'm very much looking forward to getting to know you all.

Leila

Comments

1. On Tuesday, March 16 2010, 15:47 by Robert

Hello and welcome.
I have enjoyed using Moonfruit and its fantastic features welcome to Moonfruit and enjoy.

Thanks
Robert.

2. On Saturday, March 20 2010, 19:37 by pijjama

hello, Moon fruit is perfect, but no new release since very long time ?

3. On Sunday, March 21 2010, 19:54 by Shirley

Hi Leila,
Welcome. Desperate for a good calendar or events facilities.
A template to enter times,dates, details and they would automatically 'drop off' when date expired - would be great.
Is there anything in the pipeline, please?
Shirley

4. On Monday, April 19 2010, 10:41 by Leila

Hi guys

Thanks for your comments.

Shirley, I'll pass on your feedback :)

Pijjama, we have a lot of great new features coming :)

5. On Sunday, May 16 2010, 12:18 by Dayglo

Hi Leila,

I am new to moonfruit and have two fashion sites/stores I hope to move to moonfruit. I had an important query is it
a) Possible to change the amount of products displaued per page
b) Is it possible to add multiple photos per image, or at least an enlarged/expandle photo once it is clicked?

Those are more or less my most pressing concerns.

Thanks for your time

6. On Wednesday, May 19 2010, 23:14 by smallbizdesign

The one thing I really need is a website creator that has a good membership directory feature. Yours is okay, but has some problems. Would love to see something more user friendly and something where all the typed content that's entered into the member record shows on the screen. See www.believersbc.com (which I created with Moonfruit).

The only other thing, and maybe you already have this and I just don't know about it, but I hate setting the page length and then having to manually adjust it when my text/text box goes longer than the page length - is there someway for the bottom / footer to "float" instead of the scrolling text box?

Otherwise - happy with the product!!!!

Thank You!

7. On Tuesday, June 1 2010, 18:41 by ryan

Welcome welcome :)

new link in same window. desperatly need this feature! :) please!!!!

Thanks

8. On Monday, July 5 2010, 18:46 by startingtopuff

Tried dealing with this outfit, nightmare. They half answer at best, no telephone support attempts to email them with attachments showing their errors just get bounced. Cannot transfer domains with a .co.uk domain suffix according to their website pop-ups and they have the cheek to charge you for the service. I now have a domain name in limbo, no longer hosted by Easily as I have attempted to transfer it without success to Moonfruit. Any hosting company has to be better than this lot.

9. On Wednesday, July 7 2010, 17:13 by Walt

Hi,

I'm sorry to hear you've had such a nightmare. I've checked against your email address and can find no accounts with a request to transfer a domain - only one Free account.
Can you give us the domain name so we can find the correct account, and find out what has gone wrong.

We certainly do permit .co.uk transfers and have been since 2008 so I'm not sure why you'd be seeing that kind of error.

While, I am sorry you've had problems with your domain, we do provide technical support for our customers, even Free customers, who have issues like this, logging in problems or site down scenarios. We don't provide a phone service as we find it more efficient to track and order customers according to the problem and when they logged it. It also allows us to collect valuable information about the user's browser, Flash version and operating system which often assists us in diagnosing problems.

So any details on the transfer problem and we'll be more than happy to assist.

Walt

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