If you ever have problems accessing your email through the Moonfruit portal i.e. moonfruit.com (via the Domains tab) or you seem to be getting errors in you mail client e.g. Outlook or Mail then the quickest way to access your mail is via Webmail.

Simply access your account using:

  • http://webmail.mysitename.com

So simply add 'webmail.' to the front of your domain name without the www. This will bring up your webmail login page. Add your mailbox name (not an alias as this won't work), i.e. your full email address in the top fields and your email password in the field below e.g. mailbox@mysitename.com

The same applies to all other domains where a mailbox has been set up, and don't forget to use the mail box name not an alias.

The other good thing you can do with webmail is that you can bookmark this webmail address to your Favorites in the browser.

Hope you find this useful.

Walt